Customer Care Loyalty & CRM Manager

For a prestigious Italian multinational group, a Leader in the food sector, we are looking for a brilliant: SENIOR STRUCTURAL DESIGN ENGINEER The profile we are looking for will work with the head of the R&D department to create new products and designs, review existing ones, and provide support for installation through the writing of technical documentation. Main responsibilities: Fully understand customer requests in terms of content, performance, quality, reliability, engineering standards, requirements, and dimensional limitations, etc. Share and develop technical knowledge and skills while collaborating with our customers. Develop and verify the feasibility of costs and the reliability of mechanical product designs using CAD tools. Support design for manufacturing (DFM). Prepare technical reports and presentations. Provide design support during the post-production phase. Provide guidance and technical support for resolving interdepartmental and customer-related issues, as required. Perform design activities to achieve cost-effectiveness between quality, design, and production in accordance with engineering and design standards. Create and assist in the creation of bills of materials. Support the development of production/manufacturing in our facility. We are interested in hiring candidates with: A bachelor's or master's degree in mechanical engineering or similar fields. A minimum of 5 years of experience in product design, preferably within the electromechanical sector in household appliances and/or coffee machines or similar. A good knowledge of CAD/SolidWorks/PDM with related product lifecycle management (PLM) and MRO/ERP (Data management) systems. Experience with CEI EN 60335-X standards. Familiarity with R&D product development methods. A solution-oriented approach and excellent communication skills, both written and verbal. Location: Trieste

Per azienda, parte di gruppo multinazionale, operante nella produzione di iniettori, pompanti e valvole con applicazioni nel settore navale, ferroviario e per le centrali elettriche stiamo ricercando un/una:   MANUFACTURING QUALITY MANAGER La risorsa sarà responsabile dell’ente Qualità dello stabilimento: essa dovrà garantire la conformità del prodotto secondo i requisiti del cliente e promuovere progetti di implementazione finalizzati a blindare il processo evitando qualsiasi rischio sul mercato.   PRINCIPALI COMPITI E RESPONSABILITA’  Disegna, valida e standardizza una roadmap di azioni di miglioramento al fine di garantire l’evoluzione e l’ottimizzazione dei processi di controllo qualità. Introduce nuovi KPI per misurare e monitorare l’efficacia dei progetti, l’andamento dei reclami e dello scarto interno. Garantisce la condivisione e l’aggiornamento continuo dei KPI individuati tramite una presenza diretta nell’area produttiva. Si fa promotore per diffondere la cultura della qualità (concetti, approccio, prevenzione e best practices).   Valuta cambiamenti e miglioramenti del processo al fine di eliminare i difetti del prodotto finito. COMPETENZE Il candidato ideale dovrà possedere i seguenti requisiti:  Laurea in Ingegneria, preferibilmente industriale, gestionale o meccanica. Buona conoscenza della lingua inglese. Ottima conoscenza del pacchetto Office.  Esperienza di almeno 3 anni in ruolo simile. Preferibile provenienza dal settore Automotive. Capacità di analisi e propensione verso i big data.  Conoscenza delle principali metodologie di Failure Analysis, Problem Solving e Continuous Improvement (6 sigma, PDCA,, ecc..). Esperienza nella gestione e introduzione di procedure aziendali. Certificazione Green Belt è considerato un plus. SEDE DI LAVORO: Provincia di Brescia  

For a major customer in the automotive sector, we are looking for a:   Mechanical Development Quality Responsible    Summary Description   Member of the Quality Development Team. Main task is to execute Advanced Quality activities for the new products under development contributing to flawless launches and the continuous improvement of current production of the Transmission components (gearbox, e-axle, PTU, etc…).  Key Responsibilities Actively participate in the risk assessment of new vehicle under development Manage the analysis of opened issues (including Development, Test Drive and Field) including the corrective actions to solve the issue Prepare the report by involving the Vehicle Regulation Team in case of field issue which could cause an action on field.   Analyse the drawings ensuring the fully alignment to the technical specification prescribed.  Analyse BOM (Bill of Material)  Actively participate to the design review.  Actively participate to prepare DFMEA and PFMEA. Prepare along with Cross Functional Team the action plan to improve the reliability products Monitor Quality deliverables (KPI) vs Target defined per each Program Gate. Define and lead the corrective actions to achieve the Quality Target defined for the vehicle under development. Prepare the Quality KPI reporting.   Skills and Requirements   Master’s degree in mechanic/automotive/mechatronic engineering or equivalent. Minimum 3 years in automotive experience  Deep knowledge of automotive core tools (FMEA, SPC, MSA, PPAP, 8D discipline and problem solving methodology) and IATF 16949 Able to organize and prioritize completion of assigned tasks. Positive attitude towards teamwork, proactive approach, problem solving attitude. Good capacity of analysis and synthesis. Good verbal and written communication skills in English is mandatory.   Workplace: Modena

For a prestigious Italian multinational group, Leader in the food sector, we are looking for a brilliant: IT Solution Delivery Manager Position Overview: As an IT Solution Delivery Manager, you will play a critical role in overseeing the delivery of IT solutions and services in the domains of Supply Chain, Manufacturing, Quality and Control, and Research and Innovation and you will work closely with cross-functional teams to understand business requirements, design effective solutions, and ensure successful implementation, delivery and “up and running” of the applications. The ideal candidate has a strong background in IT project management, business analysis, IT solution delivery lifecycle, IT service management, as well as functional/process expertise in the mentioned domains, a minimum of 7/8 years of experience; he/she has grown in environments with presence of production plants. He/She will report to the Head of Business Solutions within the IT department. Main responsibilities: Lead the end-to-end delivery of IT solutions and services in the mentioned domains. Collaborate with business stakeholders to understand requirements, identify opportunities, and define project objectives, priorities and success criteria. Work closely with cross-functional teams, including business analysts, developers, testers, and vendors, in order to achieve the design, development, release of IT solutions that meet business needs and quality standards. Define project scope, timelines, and resource requirements, and develop detailed project plans and schedules to ensure successful delivery. Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure projects are delivered on time and within budget. Support business in the adoption and usage of new systems and capabilities by setting up, shaping, monitoring change management activities, training, technical support. Manage day to day Application Management (AM) service and operations for the applications in scope according to service management standard processes and by ensuring that all suppliers are delivering according to agreed SLA/terms and any impact due to major incidents is minimized towards customers and fixed as soon as possible. Provide leadership, guidance, and support to project team members, fostering a collaborative and results-driven work environment. Manage relationships with key stakeholders, including business users, IT teams, vendors, and external partners, to ensure alignment and communication throughout the project lifecycle. Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Minimum of 7/8 years of experience in IT within the mentioned domains, preferably in environments with production plants. Strong understanding and knowledge of supply chain, manufacturing, and quality assurance processes. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders within the above organizations. Experience with ERP systems, WMS (Warehouse Management Systems), MES (Manufacturing Execution Systems), QMS (quality management systems). Fluent English, native Italian. Location: Trieste

Per azienda di medie dimensioni operante nel settore elettromeccanico, solida e in continua crescita, ricerchiamo un/una: DIRETTORE TECNICO La nuova risorsa avrà la responsabilità di guidare e sviluppare l’area tecnica, contribuendo attivamente all’innovazione dei prodotti e all’ottimizzazione dei processi. PRINCIPALI COMPITI E RESPONSABILITÀ Coordinare e sviluppare il team tecnico (ingegneria, progettazione e ufficio tecnico). Definire e supervisionare le attività di progettazione e sviluppo dei prodotti. Collaborare con le funzioni produttive per garantire l’industrializzazione e l’ottimizzazione dei processi. Gestire progetti tecnici complessi, assicurando tempi, costi e qualità. Supportare la direzione aziendale nelle scelte strategiche relative a innovazione e sviluppo tecnologico. Interfacciarsi con clienti, fornitori e partner tecnici. REQUISITI Laurea in Ingegneria (preferibilmente elettrica, elettronica, meccanica o meccatronica). Esperienza consolidata in ruoli di responsabilità tecnica nel settore elettromeccanico o affine. Capacità di gestione e sviluppo di team tecnici. Solida conoscenza dei processi di progettazione e industrializzazione. Buona conoscenza della lingua inglese scritta e parlata. Spiccate capacità di problem solving e orientamento ai risultati. Buone capacità relazionali e di leadership. SEDE DI LAVORO: Provincia di Milano (zona sud-ovest)

Per Gruppo multinazionale leader nel suo settore, stiamo cercando un/una ANALISTA FUNZIONALE (AREA FINANCE & CONTROLLING) La risorsa, inserita all'interno del Reparto IT e riportando direttamente al responsabile di riferimento, si occuperà di: Principali attività e responsabilità Reperire i dati dal gestionale aziendale, analizzare e controllare scostamenti in ambito costi industriali, contabilità analitica, controllo di gestione, contabilità generale, cespiti e budget. Svolgere attività di monitoraggio dei trend e delle varianze rispetto all’atteso. Contribuire all’analisi richiesta dalle diverse divisioni in ambito finance. Fornire supporto alla redazione del reporting aziendale, garantendo tempestività ed accuratezza. Creare e sviluppare modelli di analisi per individuare tempestivamente le criticità del dato. Gestione di progetti a livello Gruppo coordinandosi con key user di Gruppo sui diversi stabilimenti, in Italia e all’estero, e il Team sviluppo ERP, con un focus sull’area Finance & Controlling. Requisiti Il candidato ideale dovrà possedere i seguenti requisiti: Buona conoscenza delle tematiche di controlling. Ottima padronanza degli applicativi Office. Conoscenza di X3 (sage) o di ERP equivalenti. Conoscenza  SQL e preferibilmente di strumenti di BI. Laurea in ingegneria gestionale o discipline economico/statistiche.  Pregressa esperienza di almeno quattro/cinque anni nel ruolo, maturata preferibilmente in aziende manifatturiere e/o in società di consulenza (seguendo progetti per clienti manifatturieri). Precisione, capacità di analisi, un carattere estroverso e versatile. Attitudine al problem solving e orientamento al risultato. Capacità di lavorare in team e doti relazionali. Approccio proattivo e spiccata propensione al raggiungimento degli obiettivi. Si richiede flessibilità di orario e disponibilità a trasferta all’estero e/o in Italia. Sede di lavoro: Uboldo (VA)

For an important Company leader in automotive sector, we are looking for a:   R&D SENIOR PROJECT LEADER   The person will report to the R&D Manager and will be the main technical interface of the customer for its projects. Mission:   Responsible of the product design for the P1, P0 or P2 projects assigned Insure the product development is aligned with project milestones and targets (Cost, performances vs customer specification) Manage R&D contributors activity in his/her project perimeter Check and Validate drawings of component and assemblies Insure product development is conform to IATF and internal process Insure the implementation of the standards and completion of all R&D activities (PVC checklist, Design Reviews) Main responsibilities: Lead the product integration of external products into the project Manage the customer meetings and satisfaction on the R&D activities Lead the Design reviews on his/her projects with the Standard process (template and methodology) Release the technical document such as drawing, 3D data and all deliverables from the PCV checklist R&D Coordinate contributors resources allocation and alert management regarding needs to insure R&D activities are completed Collaborate with all the team members of the project to reach the project targets Request support to hierarchical manager in case of need and follow daily input from Project Manager Insure Customer intimacy and satisfaction: understand and anticipate customer needs Use the internal network to include the right expertise level inside the product development on his/her projects Create privilege relations with key technology suppliers Drive R&D activities inside PVC on his/her projects Insure implementation of RAISE standards and challenge de-standardization requests Create standards and capitalize on development on his/her projects : RAISE   Requirements: Engineering degree (Preferred Mechanical degree) At least 5 years in product design for automotive components or similar industry Fluent in English Use of CAD software (CATIA V5/V6 or NX) Use of Design FMEA Drawing knowledge ISO norm and stack-up analysis Customer Orientation Decision making attitude Sensitivity to production  

  As an IT supporter your daily responsibilities will be to swiftly and in a structured manner handle inquiries from your local coworkers at the Milan offices, and once a week you will have the opportunity to visit the production site . You will solve problems ranging from CAPS LOCK during login to more complex issues related to mobile phones, PCs or tablets used by the business. But you will also train your colleagues on how to use their tools in the most efficient way to solve their daily tasks. You will be fully supported and trained by your international colleagues from either headquarters in Denmark, or from IT colleagues all around Europe. You will join the IT Service Delivery department , where you will also have possibility for personal growth and technical sparring. The IT platform is based on Microsoft 365 and we expect you to have a high level of experience with troubleshooting the applications within this portfolio, such as Outlook, Teams and OneNote. The production platform is SAP based, so some experience with the SAP products is a plus, but not a requirement, as it is fully supported from HQ. Some experience with Cisco networks and Windows Server is required. Daily tasks - Handle inquiries from colleagues when their IT is creating problems - Prepare PCs and phones for new colleagues - Guide users about processes and how to use the Microsoft 365 applications - Work with colleagues in the company HQ and escalate if necessary - Order new hardware and manage local software licenses Skills required - High level of written and oral English - Fluent in Italian - Relevant Microsoft certifications or training is preferable such as for Windows 10, Microsoft 365 - Good understanding of ITIL processes or relevant certifications/trainings - Ability to communicate effectively with customers, both technical and non-technical - A high level of patience and a service mindset - A good sense of humour and a structured approach to work Availability to travel 1/2 days per week

For a BCorp Company, we're lloking for a SUSTAINABILITY MANAGER.  MAIN RESPONSIBILITIES:  Manage and implement Group’s sustainability KPIs and monitoring strategy for annual company reporting and B Corp certification Modelling the Group’s Net Zero Emissions target and facilitating company’s decarbonization strategy application Calculate and monitor Group’s organizational carbon footprint Drive definition of performance and impact metrics to monitor Group’s material impacts at corporate and product level, especially on the topics of decarbonization, circularity and biodiversity and support sustainability targets definition Manage circularity program, including plastic footprint calculation and related reduction and positive impact projects Research on innovation in the sustainability field, with specific focus on methodologies for sustainability quali-quantitative measurement Assure sound analytical assessment of sustainability products’ features Streamline communication and cooperation of R&D and Marketing departments, empowering science-based product development sustainability features REQUIREMENTS:  3-5 years of corporate environmental sustainability in a manufacturing company or consulting experience;  Master's degree in scientific subjects (e.g. Environmental or Energy Engineering, Environmental Sciences or similar) Proven track record of successful decarbonization and/or circular projects is a plus Understanding of environmental impact and sustainability attributes of materials and products, preferably including knowledge of life cycle assessment (LCA Life Cicle Assessment e assessment di sostenibilità) and/or sustainability impact assessment Accountable and rigorous with sound analytical and data interpretation skills B Corp standard and certification management experience is a plus Fluency in English & Italian is a must; other languages are plus Public speaking and training experience is highly valued

Per un’importante azienda automotive, leader nel settore, ricerchiamo: HEAD OF LOGISTICS BU AFTERMARKET La risorsa, riportando al COO della Business Unit, si occuperà delle seguenti attività: Assicurare la corretta gestione della catena di approvvigionamento per l’area Aftermarket worldwide, garantendo un tasso di rotazione ottimale delle scorte per tutti i prodotti nei magazzini AM e assicurando la corretta emissione di budget per tutte le attività logistiche (warehouse, handling, operation, freight in/put) nel rispetto del budget assegnato. Assicurare l’emissione di piani produttivi mensili verso i fornitori interni ed esterni per il replenishment dei prodotti nei magazzini, garantendo la gestione dei provider logistici esterni al fine di ottenere alte performance di servizio e il rispetto del lead time nei confronti del cliente. Proporre le azioni necessarie in ambito logistico per il raggiungimento dei target, il miglioramento delle attività e dei processi interni/esterni, individuando possibili savings. Assicurare infine il coordinamento di tutte le attività riguardanti i processi di verniciatura, marcatura e packaging oltre che la gestione degli aspetti doganali e contrattuali relative agli icoterms. Requisiti principali: Laurea in Ingegneria Esperienza consolidata di almeno 8/10 nell’ambito della logistica distributiva Conoscenza fluente della lingua inglese Forti qualità di project management Ottime competenze manageriali Ottime capacità di problem solving, proattività e flessibilità Forte orientamento ai risultati e gestione dello stress Inquadramento previsto: Dirigente Luogo di lavoro: Lombardia