PROJECT MANAGER

For our important customer, we are looking for a: HEAD of CRM Reporting directly to the Chief Customer Officer, the figure will own the customer retention strategy and will be responsible for delighting customers, driving engagement, conversion, and revenue growth. Main Responsibilities: Develop and implement a comprehensive CRM strategy aligned with organizational goals and customer-centric values; Collaborate with senior leadership to align CRM initiatives with overall business objectives; Design, implement, and oversee a new customer loyalty program to drive customer retention and satisfaction; Analyze customer data to identify opportunities for personalized engagement and targeted promotions within loyalty programs; Monitor and evaluate the performance of loyalty initiatives, providing insights and recommendations for continuous improvement; Utilize data analytics and segmentation strategies to personalize customer experiences and drive engagement; Analyze customer behavior and feedback to identify opportunities for improvement and innovation; Lead the development and execution of marketing campaigns to drive customer engagement, conversions, and brand loyalty, working closely with the CRM specialist and with the rest of the Customer team; Develop and maintain key performance indicators to measure the effectiveness of CRM initiatives; Conduct A/B testing and analyse key performance metrics to optimize campaign effectiveness and customer engagement; Oversee the optimization and utilization of Salesforce, maximizing its potential to drive business growth; Ensure seamless integration of CRM systems with other business applications and platforms; Stay abreast of industry trends and emerging technologies to continually improve CRM Capabilities; Develop and nurture one direct report, providing guidance, mentorship, and fostering a collaborative work environment; Provide strategic input on how CRM strategies can support and enhance other business functions; Foster a culture of customer-centricity throughout the organization. Main Prerequisites: Bachelor degree in Business, Marketing, or a related field. Master degree is a plus; 6+ years of experience in senior-level CRM roles; Strong analytical and critical thinking skills ; Strong Salesforce platform expertise; In-depth knowledge of CRM data analytics and customer segmentation strategies; Strong business and commercial acumen; Detail-oriented with project management attitude; Passion for food and the world of dining is a plus. Workplace: Milano or Castelvetro di Modena. Travel for 20% of the time to Castelvetro di Modena

Per azienda leader nello sviluppo e produzione di packaging plastico nel settore della cosmetica, con siti produttivi e distribuzione a livello worldwide, con principale focus sui mercati Europa e America, Consea sta ricercando un/a:   Chief Commercial&Marketing Officer   La figura, a diretto riporto del CEO gestisce a livello global il team commerciale e il team marketing (di prodotto e strategico). Si occuperà nello specifico della definizione delle politiche commerciali per lo sviluppo del business e della gestione delle relazioni con i clienti. Parteciperà a fiere a livello internazionale e guiderà il team in linea con gli obiettivi aziendali     Il candidato ideale ha maturato consolidate esperienze come Direttore Commerciale&Marketing in aziende del settore beauty (make up e skincare) nei mercati europeo e americano.   Ha inoltre sviluppato competenze di sviluppo business in Italia e all’estero, e ha consuetudine nell’operare a livello internazionale.   Possiede capacità di gestione delle risorse umane, sa costruire e mantenere il senso di appartenenza alla squadra, sa delegare e spingere le persone ad una effettiva e proattiva cooperazione e condivisione degli obiettivi, sa sviluppare i talenti e generare valore aggiunto.   Onestà, lealtà ed affidabilità sono condizioni essenziali per la dimensione fiduciaria del ruolo.   È richiesta un’ottima conoscenza della lingua inglese. Rappresenta un plus la conoscenza anche della lingua francese.    

For our client, an important Brand operating in the Fashion Luxury segment, we are researching a   Team Manager Operations     As a Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans.     Main responsibilities:   Support your team with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans. Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager. Set individual and team goals; proactively assess and manage performance against expectations. Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers. Support the team in building long term Client relationship, leveraging the different clienteling tools. Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related Situations. Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training). Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team. Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client Repurchase. Build and develop own Client portfolio. Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge. Ensure policies, Brand standards and grooming guidelines are communicated and implemented; Support Operations team in inventory management; Support Store Manager in staff planning (workforce management); In charge of Operations (Stock, Security and Maintenance); Manage the stock team on the daily operations: inbound and outbound flows, cycle counts planning, stock rooms set-up; Manage the after-sales flows and operations, providing an efficient and effective client service according to policies and procedures;   Knowledge and Skills: Management Skills, Leadership, Interpersonal Skills and Professional Attitude Curiosity, Empathy, Commercial Mindset. A fluent knowledge of the English language is required as also experience in Luxury sector.   Place of work: Venice

Per uno dei principali player del settore Luxury Goods ricerchiamo un SECURITY MANAGER  Principali Responsabilità: Gestione dei processi legati alla Sicurezza del Patrimonio aziendale; Supervisione nella realizzazione di impianti di sicurezza; Gestione del controllo accessi ed in generale degli impianti di videosorveglianza ed antitrusione; Coordinamento attività di security dei siti industriali; Gestione dei rapporti con i fornitori, ditte esterne e Istituti di Vigilanza; Formazione del personale sulla prevenzione e sulla sicurezza aziendale; Intercettazione e analisi della documentazione dei tentativi di violazione delle regole di sicurezza; Coordinamento team security; Gestione della sicurezza durante gli eventi aziendali; Gestione parco auto, Redazione di report periodici su analisi specifiche legati a ciascun incidente di sicurezza; Requisiti richiesti Esperienza specifica maturata nella sicurezza e tutela del patrimonio in aziende modernamente organizzate del settore manifatturiero; Rappresenta un plus la provenienza da corpi di polizia o società di sicurezza; Gradita Laurea; Ottima conoscenza della lingua inglese e francese; Conoscenza delle principali normative del lavoro di riferimento. Completano il profilo competenze di gestione trasversale di team anche internazionali e interfaccia con enti differenti; capacità di problem solving; alta discrezione e riservatezza. Sede di lavoro: Torino

For a major luxury company, we are looking for an: HR BUSINESS PARTNER Reporting to the International HR Director, the HRBP guides and manages the overall provision of Human Resources services, policies, and programs for the site. The candidate will be the local business partner, primarily acting as a consultant for company’s management on all issues related to human resources and supporting the growth of the site. Main responsibilities: Act as a strategic business partner to the client group, linking people, services strategy and business strategy to achieve their people and business objectives. Provide coaching, guidance and advice to leaders and employees within the business on people related impacts and issues Undertake performance management, investigations and grievances with the support of Employee Relations and ensure that these are managed and resolved in line with our policies and procedures and participate in resolving where required. Conducting and analyze exit interviews recommending changes when needed Plan and organize a proper induction for the new employees & monitor probation periods Plan and conduct new employee orientation to foster positive attitude toward organizational objectives Guarantee compliance with laws, internal rules or policies and collective agreements. Maintains the work structure by updating job requirements and job descriptions for all positions Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits Maintain human resource staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Ensure that HR guidelines and policies are applied and adapted to local needs Participate in International HR activities Main requirements: Bachelor’s Degree required, Masters preferred 5-8 year’s of relevant experience within multinational companies  Computer Proficient: Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes Fluent English, French is a plus Ability to work collaborative within cross-functional teams and/or colleagues in LV Group Excellent interpersonal skills & approachability Ability to manage multiple priorities within a fast-paced changing environment Ability to work within diverse cultures with strong conflict resolution skills  Workplace: Venice area    

Brembo è leader globale nella progettazione e produzione di sistemi e componenti frenanti ad alte prestazioni per i principali produttori di auto, moto e veicoli commerciali. Fondata in Italia nel 1961 e guidata dalla sua visione strategica “Turning Energy into Inspiration”, ha l’ambizione di contribuire a plasmare la mobilità del futuro attraverso soluzioni all’avanguardia, digitali e sostenibili. Con circa 15.000 persone in 15 paesi, 30 siti produttivi e sedi commerciali, 8 centri di ricerca e sviluppo e con un fatturato di € 3.629 milioni nel 2022, è il solution provider di fiducia per chi desidera la migliore esperienza di guida. Brembo sta perseguendo la sua mission attraverso soluzioni sempre più green ed innovative e con il supporto di Consea, è alla ricerca di profili da inserire nel proprio organico. Potresti far parte anche tu del team degli acquisti, cosa aspetti?   ICT CATEGORY BUYER   Within the Global Central Function Purchasing, the candidate, reporting directly to the ICT Purchasing Category Manager, will have the responsibility to define and implement the commodity sourcing strategy for the assigned categories (ICT hardware, software and services).   The ICT Category Buyer will: Purchase ICT goods and services in line with specified cost, quality and delivery targets; Supply market intelligence, benchmarking and competitor strategy analysis as well as market risks assessment; Support and contribute to crossfunctional projects to drive the overall success of the business; Support and contribute to negotiation of commercial terms with vendors, to maximize long term value creation for the business; Manage, under the coordination of ICT Category manager, RFQ/RFI and tender process in line with internal clients strategy/request; Maintain optimal supply chain performance from suppliers; Manage suppliers and improve relationships and drive them to hit KPI performance metrics; Build strong working relationships with client, the supply chain and all stake holders.   We are looking for a/an experienced Buyer with the following skills and motivations: At least 5 years professional experience in purchasing ICT Services, Software, Hardware and Outsourced Services on a high volume scale with large, global suppliers within multinational companies; A Master’s degree in Engineering or Economics; Fluent in English; Knowledge of contracts with basic legal skills; Strong negotiation, time management skills and ability to work in multifunctional and international teams; Experience, knowledge and skills in project and change management; with demonstrated success of delivering benefits and savings within procurement.   Stezzano (BG)

Il nostro Cliente, filiale italiana di un importante gruppo multinazionale americano, ci ha incaricati di ricercare un/una Field Service Technician: La risorsa, inserita all’interno dell’Ente Field Service ed avrà le seguenti responsabilità: Assemblare e installare macchinari elettrici e meccanici sofisticati, nonché pannelli di controllo. Eseguire riparazioni e mantenere standard di manutenzione nel settore elettromeccanico. Interpretare e applicare schemi elettrici e disegni meccanici. Operare e risolvere problemi su sistemi PLC, con preferenza per la tecnologia Siemens. Viaggiare frequentemente in Italia ed all’estero, con prevalenza in Europa (150-190 giorni/anno)   Competenze e requisiti richiesti: Una buona conoscenza dell'inglese è indispensabile. Competenze nel campo elettrico e meccanico. Programmazione PLC – non obbligatoria, ma considerata un vantaggio Avere una buona comprensione dei processi di automazione   Sede di lavoro: Provincia di Firenze All'inizio dell'impiego, verrà effettuata una formazione su tutti i marchi del gruppo in diverse sedi (Italia, Polonia e Paesi Bassi) per un periodo di 2-3 mesi in ciascuna sede. La formazione coprirà le aree di produzione, consentendo ai dipendenti di osservare e comprendere il processo di fabbricazione delle macchine, seguita dal collaudo delle stesse. Durante la formazione, il dipendente assisterà altri tecnici ed esperti nelle varie sedi.

La risorsa sarà responsabile della direzione tecnica, della struttura e degli impianti e dovrà provvedere a realizzare e mantenere le condizioni di agibilità e funzionalità degli spazi di competenza, provvedendo anche all'aggiornamento tecnologico al fine di rispondere al meglio alle necessità della Fondazione. Nell'ambito del suo ruolo, il direttore tecnico si occuperà di organizzare tutte le attività previste e di coordinare i team dedicati alle diverse aree di competenza della direzione tecnica. Di seguito le principali aree di competenza della funzione: - Impianti e struttura - Informatica gestionale e di automazione - Manutenzione Ordinaria e Straordinaria - Gestione e controllo accessi - Adempimenti in materia di sicurezza - Gestione dei fornitori e consulenti esterni e delle procedure di Acquisto - preparazione dei capitolati nell'ambito delle procedure di gara per l'affidamento dei servizi di competenza Requisiti professionali - Diploma di laurea in ingegneria, archietttura od altra disciplina tecnica, o diploma di perito industriale o percorsi similiari - comprovata capacità professionale ed esperienza di almeno cinque anni maturata in incarichi analoghi.Costituirà titolo preferenziale l'aver maturato la propria esperienza presso teatri o istituzioni culturali. - conoscenza della normativa tecnica e di sicurezza - preferenziale iscrizione al relativo ordine o collegio professionale - preferenziale conoscenza della lingua inglese Requisiti personali: - Ottime capacità tecniche - Eccellente conoscenza delle normative tecniche e di sicurezza - conoscenza e comprensione di processi tecnici, informatici ed impiantistici - attitudine al problem solving,  - abilità nella gestione di team strutturati ed eterogenei - attitudine al lavoro di gruppo e capacità di relazionarsi a differenti livelli Sede di lavoro: Torino    

For an important multinational group, we are looking for a PRODUCTION PLANNER. Mission of the role Ensure operational results in terms of productivity and efficiency, managing the correct definition of both operating standards and process developments, and implementing suitable actions with the stakeholders (partners, suppliers, and corporate functions) to achieve the objectives of product availability (Apparel, Footwear, Leather Goods, and Accessories) for the entire distribution (Retail, E-commerce, and LBE channels). Responsibilities • Ensure the definition of the percentage of coverage and the implementation of defined purchasing strategies • Plan direct product replenishment for network and licensed products • Scheduling the production of individual suppliers, verifying the availability of plants, raw and semi-finished materials, and optimizing batches in compliance with the delivery times defined by Merchandising and Retail teams. • Supervise the delivery of direct and licensed products managing any critical issues • Ensures all supply chain activities are carried out in accordance with the project execution plan/schedule and in line with Collection processes and procedures • Participate in the negotiation process with suppliers in collaboration with the Purchasing Office • Managing relations with technical partners for the activities followed • Daily monitoring of the progress of production by verifying and modifying the programming accordingly, in order to support the Logistic team in the delivery planning • Data consolidation, reporting, and overlook and archive documentation flow from suppliers Competencies • A previous experience in a fashion Company will be considered a plus • Master’s Degree in Industrial/Management Engineering, Economy or related areas • Fluent both in English and Italian • Passion for fashion and luxury business • Good planning and organizational skills • Pro-active approach in resolving issues • Familiar with Office tool, mainly Excel • Study or work experience abroad (nice to have) Workplace: Modena

The mission of this role will be to support the development of an excellent organization by attracting and recruiting the best talents through innovative solutions in line with the Company’s sustainable Values DUTIES AND KEY RESPONSIBILITIES • Responsible for managing the recruitment lifecycle ensuring a great candidate experience • Lead recruiting processes from the initial briefing to the hiring • Assist in the process of developing and updating job descriptions for each respective role within the various service lines • Publish advertisements on specific recruiting channels, ATS and screen CVs • Engage both hiring managers and candidates to assure a smooth recruiting process • Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates • Manage contacts with recruiting agencies and Head Hunters • Create and nurture a network of prospect candidates • Keep recruiting files updated (budget/timeline/etc.) • Work towards ensuring that all talent acquisition and staffing metrics are met, as well as other team goals • Lead the global On-Campus strategy by managing the relations with existing partners (Business Schools, Universities and relevant student associations) and set up new ones based on global talent acquisition needs (especially junior and entry-level profiles) • Budget Management PERSON SPECIFICATION AND REQUIREMENTS • Minimum 7 years’ experience in recruiting/ talent acquisition; a combination of both in–house and external agency experience is preferred • Master’s degree in Human Resources, Psychology, Political Science or related fields • Experienced in the use of ATS software and MS Office • Demonstrated ability to think outside the box and execute on key strategic recruiting initiatives • Ability to manage multiple priorities with ever changing deadline • Strong business acumen and understanding of how recruitment and workforce planning impact the overall organization in a consulting environment • Excellent interpersonal skills, proactivity, and ability to work in a team • Good work planning skills according to emerging priorities • Fluent in English